Repairs, Modifications, and Maintenance

Immersion Research (IR) operates two state-of-the-art, U.S.-based repair facilities dedicated to professionally servicing technical gear.  They understand that mission-based rescues take a toll on equipment, which is why they maintain a full-time, in-house team of expert technicians and comprehensive machinery set up exclusively for repairing IR gear.

At IR, their primary design philosophy is to create products that last as long as possible ensuring both environmental responsibility and customer value. Servicing and repairing technical gear are a top priority, and they proudly extend their expertise beyond IR equipment to service other manufacturers’ products as well.

Repair & Modification Services

IR offers a wide range of professional repair and modification services, including:

• Dry Suit Pressure Testing

• Dry Suit Tailoring

• Latex Neck Gasket Replacement

• Latex Wrist Gasket Replacement

• Neoprene Outer Neck Cuff Modification

• Neoprene Outer Wrist Cuff Modification

• Fabric Bootie Modification/Replacement

• Latex Bootie Modification/Replacement

• Entry Zipper Replacement

• Relief Zipper Replacement

• Non-Latex Gasket Alternatives

Dry Suit Pressure Testing

Pressure testing is a critical examination that subjects your dry suit to a predetermined pressure level. This process identifies areas of substantial wear and helps detect potential leaks. Beyond pinpointing necessary repairs, pressure testing allows them to proactively address irregular wear patterns before they lead to serious issues. They offer this routine maintenance service at an affordable cost, helping to extend the lifespan of garments that endure significant wear and tear.

IR’s Commitment to You

By investing in IR gear, you trust them to provide warmth, safety, and comfort during rescue missions, training sessions, and recreational pursuits. In return, they have assembled a team of experts dedicated to setting the highest industry standards.

IR’s mission is to ensure an unparalleled experience - from your initial interest in their gear to the purchasing process and, most importantly, post-sale support. Their commitment to customer service is second to none. When you reach out to IR, a knowledgeable industry enthusiast will answer your call, ready to assist with any inquiries. The same level of personalized support extends to their email correspondence.

For Repair Needs:

📞 Phone: (814) 395-9191
📧 Email: info@immersionresearch.com
🌐 Website: Contact Us | Immersion Research Customer Service